Store Team Lead

Academy Sports + Outdoors; Virginia Beach (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Team Lead to enhance customer satisfaction and store profitability. This full-time position involves leading teams, driving operational excellence, and ensuring compliance with safety regulations. Ideal candidates will possess strong customer service skills, problem-solving abilities, and a commitment to fostering a positive work environment. Join a company that values hard work and growth, and make a difference in the sports and outdoor retail space.

Qualifications

• High school diploma or GED preferred.
• At least two years of relevant work experience.
• Ability to meet federal and state requirements for firearms transactions.

Responsibilities

• Drive execution of projects and initiatives.
• Lead team members to impact customer satisfaction.
• Support operational excellence and meet sales targets.

Skills

Customer Service Skills

Problem Solving

Communication

Inventory Software Knowledge

Microsoft Office Proficiency

Education

High School Diploma or GED

Tools

Inventory Software

Order Processing Systems

Microsoft Office

Job description

Join Our Team at Academy Sports + Outdoors

At Academy Sports + Outdoors, we pride ourselves on creating a workplace environment that values hard work, commitment, and growth. Our purpose is to make it easier for everyone to enjoy more sports and outdoors. As a Team Lead, you will drive the execution of projects and initiatives while leading team members, impacting customer satisfaction, store profitability, and supporting our purpose.

Job Descriptions:

Click the link(s) below to see each position's full job description:

• Logistics Team Lead
• Operations Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Minimum Qualifications:

• High school diploma or GED preferred.
• At least two years of relevant work experience.
• Support of people and processes to drive operational excellence and meet sales targets.
• Ability to meet federal and state requirements for selling and processing firearms transactions, where applicable.
• Eligibility to obtain/maintain FOID card (Illinois only).

Skills:

• Excellent customer service skills; effective problem solver and communicator.
• Ability to read, interpret, and follow safety rules, operating instructions, plan-o-grams, and manuals.
• Proficient in preparing reports and correspondence.
• Apply common sense to follow written, oral, or diagrammatic instructions.
• Working knowledge of inventory software, order processing systems, and Microsoft Office products.

Responsibilities:

Please refer to the full job description for detailed responsibilities.

Additional Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions, where applicable.
• Qualify to obtain/maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Adequate hearing and vision to perform job duties.
• Adherence to work hours, policies, and professional conduct rules.
• Constant standing, walking, reaching, handling, repetitive motions, and lifting up to 20 pounds.
• Frequent stooping, crouching, grasping, pushing, pulling, talking, hearing, and lifting 21 to 40 pounds.
• Occasional sitting, climbing, balancing, and lifting 41 to 60 pounds.

Full-time position.

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any protected category by law.