Store Team Lead

Wild Fork Foods; Frisco (TX); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k Retirement Plan

Culinary Training

Higher Education Programs

Vacation Time, Paid Holiday & Birthday

Monthly Bonus Potential

WF Unlimited – Free Shipping

Chew On This – One giveaway product a月

Wild Chef – Allowance per month toshop

Job summary

Wild Fork Foods in Frisco, TX seeks a Team Leader to support store leadership by overseeing daily operations, delegating tasks, monitoring performance and achieving store objectives. As second in command, you will foster collaboration and drive productivity while delivering a personal chef and friendly butcher experience to guests.

We value passion and hunger for growth; join a growing family and contribute to our evolving store strategy, guest service, and training programs.

Qualifications

• Six months in current position or equivalent experience.
• Experience in retail supervisory roles preferred.
• Ability to multi-task while focusing on customers and business needs.
• Ability to meet seasonal peaks, workloads and deadlines.
• Ability to work a flex schedule including early mornings, evenings, weekends and holidays.

Responsibilities

• Assist the Sr. Sales Leader in planning and implementing strategies to attract customers.
• Coordinate daily customer service operations (sales processes, orders, inventory).
• Track progress of weekly, monthly, quarterly and annual objectives.
• Monitor and maintain store inventory.
• Evaluate employee performance and identify hiring and training needs.
• Organize schedules for new hires and onboarding.
• Conduct on-the-job training for new hires.
• Lead continuous training programs and ensure participation.
• Supervise and motivate staff; coach and support Sales Associates.
• Conduct ongoing performance reviews.
• Monitor operating costs, budgets and resources.
• Communicate with clients and evaluate their needs.
• Analyze consumer behavior and propose product positioning to the Commercial team.
• Handle customer complaints.
• Research emerging products and update store merchandise.
• Create reports, analyze revenues and expenses; track competition.
• Ensure employees follow company policies and represent the store appropriately.
• Execute other related duties as assigned.

Skills

Team leadership

Customer service

Budget management

Multitasking

Communication

Coaching

Problem solving

Flexibility

Tools

SAP

Order Management Systems

Microsoft Office

Job description

Becoming a Team Leader at Wild Fork, you will be supporting the store leadership by overseeing daily operations, delegating tasks, monitoring the team’s performance and ensuring the store objectives are met. As second in command, you will foster collaboration within the team and bring innovative strategies to increase productivity. You will also provide a personal chef and friendly butcher experience to all guests by thinking like customers and acting like owners.

We believe in enjoying every step of your journey. If you have the Passion and Hunger for growth, come nourish your career at Wild Fork and be part of our growing family!

Our Values

Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Essential Tasks and Responsibilities

• Assist the Sr. Sales Leader in planning and implementing strategies to attract customers
• Coordinate daily customer service operations (e.g., sales processes, orders, inventory)
• Track the progress of weekly, monthly, quarterly and annual objectives
• Monitor and maintain store inventory
• Evaluate employee performance and identify hiring and training needs
• Organize the schedule for new hires in a way they can participate in the 6‑week onboarding program
• Conduct on‑the‑job training for new hires
• Lead continuous training programs and guarantee full participation (Chew on This, Wild Chef, Product Training, new processes, etc.)
• Supervise and motivate staff to perform their best
• Coach and support new and existing Sales Associates
• Conduct ongoing performance reviews
• Monitor retail operating costs, budgets and resources
• Communicate with clients and evaluate their needs
• Analyze consumer behavior and propose product positioning to the Commercial team
• Handle complaints from customers
• Research emerging products and use information to update the store’s merchandise
• Create reports, analyze and interpret retail data, like revenues, expenses and competition
• Make sure all employees adhere to the company’s policies and guidelines
• Act as our store’s representative and set an example for our staff
• Execute other related duties as assigned

Physical Demands and Work Environment

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk‑in freezers
• Stand/walk for up to 8–10 hours
• Frequent movement within the store to access various departments, areas, and products

Benefits & Perks

• Medical, Dental & Vision Insurance
• 401k Retirement Plan
• Culinary Training
• Higher Education Programs
• Vacation Time, Paid Holiday & Birthday PTO
• Monthly Bonus Potential
• WF Unlimited – Free Shipping
• Chew On This – One giveaway product a month
• Wild Chef – Allowance per month to shop in our store

Qualifications

• Employed in current position for at least six months.
• Written confirmation of acceptable (>/3 = meets expectations) 360 evaluation signed by the applicant’s Manager and completed no more than 12 months prior to date of transfer application.
• Candidates should maintain a consistent level of performance and should have no active corrective actions. This includes but is not limited to attendance issues, policy violations, etc.
• Successfully pass any specific screening processes required for the position of interest, including but not limited to skills assessments, interviews and Development Committee.
• Previous retail supervisory experience preferred, but not required.
• Ability to multi‑task, while being attentive to customers and remaining flexible to the needs of the business.
• Demonstrated ability to meet and work within a budget.
• Work as part of a team and take initiative independent of the Senior Leader.
• Systems capabilities:
  • SAP
  • Order Management Systems
  • Microsoft Office
• Work with integrity as a TEAM toward a shared vision.
• Acts with respect and values other opinions.
• Strong cognitive skills, including problem analyzing.
• Ability to meet seasonal peaks, workloads, and deadlines.
• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays.

EOE/Vets/Disability

Wild Fork is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.