Store Team Lead

Academy Sports + Outdoors; Bastrop (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Unternehmen sucht engagierte Team Leads, die eine Schlüsselrolle bei der Umsetzung von Projekten und der Führung von Teammitgliedern spielen. In dieser spannenden Position tragen Sie zur Kundenzufriedenheit und Rentabilität des Unternehmens bei, während Sie in einem dynamischen Umfeld arbeiten, das auf Wachstum und Entwicklung setzt. Wenn Sie leidenschaftlich daran interessiert sind, die Erfahrung von Kunden zu verbessern und ein Team zu leiten, dann ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens zwei Jahre relevante Berufserfahrung erforderlich.
• Erfahrung in der Unterstützung von Menschen und Prozessen zur Förderung der operativen Exzellenz.

Responsibilities

• Leitung von Projekten und Initiativen zur Verbesserung der Kundenzufriedenheit.
• Unterstützung der Teammitglieder zur Erreichung der Verkaufsziele.

Skills

Kundenservice

Problemlösungsfähigkeiten

Microsoft Office (Word, Excel)

Inventarsoftware

Education

High School Diploma oder GED

Tools

Inventarsoftware

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operation Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Education:

• High school diploma or general education degree (GED) preferred.

Work Experiences:

• At least two years of relevant work experience required.
• Support of people and processes to drive operational excellence and sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions, where applicable.
• Must meet requirements to qualify for/maintain FOID card (Illinois only).

Skills:

• Excellent customer service orientation; effective problem solver and communicator with customers and team members.
• Ability to read, interpret, and follow safety rules, operating and maintenance instructions, plan-o-grams, and manuals.
• Prepare routine reports and correspondence.
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Working knowledge of inventory software, order processing systems, and Microsoft Office products such as Word and Excel.

Responsibilities:

Please see the detailed job description for more information.

Other Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions, where applicable.
• Qualify to obtain/maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Acceptable hearing and vision levels to perform job duties.
• Adhere to company work hours, policies, procedures, and rules.
• Stand, walk, reach, handle, and perform repetitive motions; lift up to 20 pounds regularly.
• Stooping, crouching, grasping, pushing, pulling, talking, hearing, and lifting 21-40 pounds frequently.
• Occasional sitting, climbing, balancing, and lifting 41-60 pounds.

Full-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.