Store Support Specialist: Fulfillment & Customer Care

The Home Depot; Santa Clara (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

The Home Depot is seeking Associates in Store Support positions in Santa Clara, California. Responsibilities include ensuring an outstanding customer order fulfillment experience, assisting customers, and providing administrative services. Candidates must demonstrate cooperation with other associates and vendors while focusing on store-specific objectives.

The specific roles may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative, and are crucial in maintaining customer satisfaction.

Qualifications

• Detail-oriented with proven time management skills.
• Ability to work cooperatively with others and with little supervision.
• Demonstrates high integrity at all times.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative services.
• Answer customer questions on product order status.

Job description

The Home Depot is seeking Associates in Store Support positions in Santa Clara, California. Responsibilities include ensuring an outstanding customer order fulfillment experience, assisting customers, and providing administrative services. Candidates must demonstrate cooperation with other associates and vendors while focusing on store-specific objectives.

The specific roles may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative, and are crucial in maintaining customer satisfaction.