Store Support Specialist: Fulfillment & Customer Care

The Home Depot; Mission Viejo (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

The Home Depot is seeking Associates in Store Support positions in Mission Viejo, California. The roles involve various non-sales functions, including enhancing customer order fulfillment experiences and providing administrative services. Successful candidates will assist customers in the lot, answer questions about product order status, and ensure compliance with operational responsibilities.

In these positions, individuals will work cooperatively with fellow associates and vendors while demonstrating integrity and effective time management skills. Roles may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Qualifications

• Must be detail-oriented and have proven time management skills.
• Ability to work cooperatively with others and vendors.
• Demonstrate a high level of integrity.

Responsibilities

• Ensure an outstanding customer order fulfillment experience.
• Assist customers in the lot or provide administrative services.
• Handle cash management and program compliance.

Job description

The Home Depot is seeking Associates in Store Support positions in Mission Viejo, California. The roles involve various non-sales functions, including enhancing customer order fulfillment experiences and providing administrative services. Successful candidates will assist customers in the lot, answer questions about product order status, and ensure compliance with operational responsibilities.

In these positions, individuals will work cooperatively with fellow associates and vendors while demonstrating integrity and effective time management skills. Roles may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.