Store Support Specialist: Order Fulfillment & Customer Service

The Home Depot; San Mateo (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

The Home Depot in California is seeking Store Support associates to perform non-sales functions, ensuring an outstanding customer order fulfillment experience and assisting customers in the lot or with administrative services.

These roles require cooperation with other associates, vendors, and carriers, with little supervision, and demand a high level of integrity, time management, and alignment with store objectives while supporting key operational responsibilities.

Qualifications

• Must be detail-oriented with proven time management skills.

Responsibilities

• Answering customer questions on product order status.
• Handling cash management or program compliance.
• Directing customers to store departments or merchandise; assisting with administrative services.

Job description

The Home Depot in California is seeking Store Support associates to perform non-sales functions, ensuring an outstanding customer order fulfillment experience and assisting customers in the lot or with administrative services.

These roles require cooperation with other associates, vendors, and carriers, with little supervision, and demand a high level of integrity, time management, and alignment with store objectives while supporting key operational responsibilities.