Store Support - Scottsdale Fashion Square

Brobston Group; Scottsdale (AZ); On-site; USD 32,000 - 52,000; Full time

Job summary

Brobston Group in Scottsdale, AZ is seeking a customer service associate to assist at checkout and over the phone, helping with sales, returns, and related transactions. You will contribute to a welcoming, efficient shopping experience and keep the department and sales floor ready for customers.

Responsibilities include handling transactions, maintaining an organized cash wrap and floor, sharing product knowledge, and informing customers about events, gift cards, and rewards programs.

Qualifications

• Ability to multitask in a fast-paced environment.
• Strong communication, organization, and problem-solving skills.
• Flexibility to work a schedule based on business needs.

Responsibilities

• Assist customers with transactions and respond to their needs.
• Keep the cash wrap and sales floor organized, clean, and restocked.
• Share product and fashion trend knowledge, and inform customers about events, gift cards, and rewards.
• Support order fulfillment, order pickup, and other store areas as needed.

Skills

Communication

Organization

Problem-solving

Tools

POS systems

Job description

Summary

Provide customer service at checkout and over the phone by assisting with sales, returns, and other transactions. Support a welcoming, efficient shopping experience and help keep the department and sales floor ready for customers.

Responsibilities

• Assist customers with transactions and respond to their needs.
• Keep the cash wrap and sales floor organized, clean, and restocked.
• Share product and fashion trend knowledge, and inform customers about events, gift cards, and rewards.
• Support order fulfillment, order pickup, and other store areas as needed.

Requirements

• Prioritize multiple tasks in a fast-paced environment and demonstrate strong communication, organization, and problem-solving skills.
• Use computers and learn new applications; work a flexible schedule based on business needs.
• Remain mobile for extended shifts and lift items up to 25 pounds occasionally.