Retail Sales Lead

Johnnie O; Scottsdale (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

A retail fashion company is seeking a full-time Sales Associate in Scottsdale, AZ. This role involves providing exceptional customer service, assisting with sales transactions, and maintaining a welcoming store environment. Candidates should possess strong communication skills, a passion for fashion, and preferably some retail experience. Join a dynamic team and contribute to an outstanding shopping experience for customers.

Qualifications

• Previous retail or customer service experience is a plus.
• Strong communication and interpersonal skills.
• Basic math skills for processing sales transactions.
• Enthusiastic and positive attitude, with a passion for fashion.

Responsibilities

• Greet and assist customers in a friendly manner.
• Provide personalized shopping experiences based on customer needs.
• Process in-store sales accurately and efficiently.
• Capture customer information for future engagement.

Skills

Customer service skills

Communication skills

Teamwork

Sales techniques

Education

High school diploma or equivalent

Job description

Full Time Sales Associate - Scottsdale: JO Retail Operating Partner

Scottsdale, AZ
Office

Job Description:

TASCA JO (a Johnnie-O Retail Partner) is currently seeking enthusiastic and customer-oriented Sales Associates to join our team. As a Sales Associate, you will be the face of our brand, providing exceptional customer service and ensuring an outstanding shopping experience for our customers. Your passion for fashion, excellent communication skills, and ability to work effectively in a team will be crucial in achieving our sales goals and promoting the Johnnie-O brand.

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner, offering product knowledge and styling advice.
• Provide personalized shopping experiences, actively listening to customer needs and preferences.
• Process in-store sales, returns, and exchanges accurately and efficiently.

Product Knowledge:

• Stay updated on product features, benefits, and availability to assist customers effectively.
• Keep the store environment well-organized, ensuring products are neatly displayed and easily accessible.
• Meet and exceed individual and team sales targets through active selling and cross-selling techniques.
• Utilize upselling opportunities to maximize sales and enhance customer satisfaction.

Customer Relationship Management (CRM):

• Capture customer information and preferences for future engagement and follow-up.
• Seek customer feedback and convey valuable insights to the management team.
• Collaborate with team members to achieve store goals and maintain a positive work environment.
• Assist in maintaining visual merchandising standards, ensuring the store is appealing to customers.

Operational Support:

• Assist in inventory management tasks, including restocking shelves and organizing merchandise.
• Participate in regular store cleaning and maintenance activities to uphold a clean and inviting atmosphere.

Qualifications:

• High school diploma or equivalent education.
• Previous retail or customer service experience is a plus.
• Strong communication and interpersonal skills.
• Basic math skills for processing sales transactions.

Enthusiastic and positive attitude, with a passion for fashion and customer service.