Store Support & Order Fulfillment Specialist

The Home Depot; Granbury (TX); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

The Home Depot in Granbury, TX is seeking Store Support Associates to perform a variety of non-sales functions, including customer order fulfillment, assisting customers in the lot, and providing administrative support to ensure a smooth store operation.

These roles require teamwork, integrity, and strong time management as associates coordinate with other team members, vendors, and carriers to deliver excellent customer service and maintain store objectives.

Qualifications

• Experience providing customer service in a retail environment.
• Ability to handle transactions accurately and securely.
• Familiarity with order status inquiries and store processes.
• Ability to work with a sense of urgency and accuracy.

Responsibilities

• Perform non-sales tasks to support store operations.
• Direct customer questions on product order status and assist as needed.
• Assist customers in the lot and direct them to store departments.
• Coordinate with associates, vendors, and carriers to maintain service levels.

Skills

Customer service

Cash handling

Order fulfillment

Teamwork

Job description

The Home Depot in Granbury, TX is seeking Store Support Associates to perform a variety of non-sales functions, including customer order fulfillment, assisting customers in the lot, and providing administrative support to ensure a smooth store operation.

These roles require teamwork, integrity, and strong time management as associates coordinate with other team members, vendors, and carriers to deliver excellent customer service and maintain store objectives.