Store Operations & Customer Experience Specialist

The Home Depot; Twin Falls (ID); On-site; USD 17,000 - 25,000; Full time

Job summary

The Home Depot is seeking Store Support Associates responsible for a range of non-sales duties to ensure an outstanding customer order fulfillment experience. You may assist customers in the lot, provide administrative services, and interact with customers or vendors to support service and order status inquiries.

These roles emphasize integrity, time management, and a commitment to store objectives while collaborating with other associates, vendors, and carriers.

Qualifications

• Must be detail-oriented and reliable.
• Strong time management skills and integrity.
• Focus on delivering high levels of customer satisfaction.

Responsibilities

• Perform non-sales functions to support store operations.
• Assist customers in the lot or with order status inquiries.
• Provide administrative support and direct customers to departments or merchandise.
• Interact with customers or vendors as needed to facilitate service and order fulfillment.
• Assist with cash handling, program compliance, and operational tasks as required.

Skills

Detail-oriented

Time management

Integrity

Customer satisfaction

Job description

The Home Depot is seeking Store Support Associates responsible for a range of non-sales duties to ensure an outstanding customer order fulfillment experience. You may assist customers in the lot, provide administrative services, and interact with customers or vendors to support service and order status inquiries.

These roles emphasize integrity, time management, and a commitment to store objectives while collaborating with other associates, vendors, and carriers.