Store Support & Customer Experience Specialist

The Home Depot; Schertz (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

The Home Depot in Texas is seeking Store Support associates to perform non-sales functions, focusing on order fulfillment and customer service. The role requires teamwork, integrity, and strong time management to support store objectives.

Positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative, all contributing to a high level of customer satisfaction with minimal supervision.

Responsibilities

• Various non-sales functions in store support roles to ensure smooth operations and customer satisfaction.
• Assist customers with order status, direct them to departments or merchandise, and perform administrative tasks.
• Work with associates, vendors, and carriers with minimal supervision while maintaining accuracy and integrity.

Job description

The Home Depot in Texas is seeking Store Support associates to perform non-sales functions, focusing on order fulfillment and customer service. The role requires teamwork, integrity, and strong time management to support store objectives.

Positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative, all contributing to a high level of customer satisfaction with minimal supervision.