Store Support Associate

Unitis Contractor Supplies; San Diego (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Unitis Contractor Supplies is hiring a Store Support Associate in California, focusing on customer service and general warehouse duties. This role requires collaboration and the ability to manage multiple tasks in a fast-paced environment, ensuring a clean and efficient workspace.

A GED or high school diploma is required along with customer service experience. Proficiency in Microsoft Office is necessary, and bilingual in English and Spanish is a plus. Join our dedicated team and help us serve our customers effectively!

Qualifications

• 1+ years of experience in Customer Service is required.
• Proficiency in Microsoft Office and Excel required.
• 1+ years of forklift operation preferred.

Responsibilities

• Deliver excellent customer service at the counter.
• Support general warehouse functions and inventory management.
• Coordinate with team members for efficient product flow.

Skills

Customer Service Experience

Microsoft Office Proficiency

Forklift Operation

Bilingual in English and Spanish

Education

GED or High School Diploma

Job description

Overview

Unitis Contractor Supplies is currently hiring a full or part-time Store Support Associate for our Corona and Buena Park locations and is looking for someone who would enjoy working with a team of professionals in a warehouse setting within the construction industry. At Unitis Contractor Supplies, we sell convenience, provide excellence, and relentlessly serve those who build throughout Southern California. Our #1 goal is to be the supplier our customers love coming to most!

Responsibilities

The Store Support position relies heavily on collaboration, relationship-building, and consistent accuracy within established processes and guidelines. In addition to delivering excellent customer service at the counter, this position also supports general warehouse functions. Responsibilities include accurately receiving, organizing, and pulling inventory; preparing and staging orders; ensuring a clean and safe work environment; and coordinating with team members to maintain efficient product flow throughout the facility. This role involves meeting and working with many different people. The person must be friendly, genuinely interested in the needs of others, and have a persuasive, teaching-oriented mindset to communicate the company’s policies, programs, and systems. The pace of work is faster-than-average.

Job Characteristics

• Each day is different from the next, especially with social interactions; must work with others to balance multiple simultaneous projects in a fast-paced environment.
• Very people-oriented and service-oriented; spend time building and maintaining relationships with a natural tendency to help, not pressure, others.
• Must adhere to established policies and rules; involve others in decision-making, building consensus collaboratively rather than making decisions alone.
• Need for open and honest communication; must work with others, often in a support role.
• Must operate in service of the team, leading by example, sharing intimate knowledge within an area of expertise with others; follow-up will be strong, yet friendly, to ensure proper results on delegated tasks.

Requirements

• A GED or high school diploma is required.
• 1+ years of experience in Customer Service is required.
• 1+ years of operating a forklift and/or small industrial vehicles is preferred, but not required.
• Proficient in Microsoft Office and Excel.
• Bilingual in English and Spanish is preferred, but not required.

Success Traits

• Provide top-notch service and serve others first.
• Be adaptable and flexible, adjusting how you perform business to meet client and company needs and standards.
• Have personal accountability and work with integrity.
• Endeavor to persevere by relentlessly improving your performance and skillset.
• Be excellent with communication using a variety of platforms.
• Be able to develop and maintain productive relationships and work as a team to meet goals and expectations.
• Be able to maintain a calm manner with customers and fellow team members.
• Be able to multitask and balance varying job duties.
• Be capable of managing time to meet company deadlines.
• Be able to work safely and independently.

Unitis Contractor Supply is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, status as a protected veteran, or a qualified individual with a disability.