Store Specialist

Quickcheck; City of Middletown (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

QuickChek in Middletown, NY is seeking a Tobacco Department Manager to lead the Tobacco Department, drive sales, maintain in-stock levels, and ensure sharp visual merchandising. The role emphasizes customer service, policy compliance, and team motivation to meet store goals.

You will train Team Members, enforce loss prevention, and coordinate with vendors while maintaining safety and brand standards across the department.

Qualifications

• Must be a team player and communicate effectively with customers and Team Members.
• Must have reliable transportation to and from work.
• Ability to perform basic math calculations.
• Ability to speak, read, write, and understand basic English.
• Must arrive timely and have an excellent attendance record.
• Ability to work as part of a team and communicate effectively with customers and Team Members.
• Uphold uniform, grooming, and hygiene standards.

Responsibilities

• Provide exceptional customer service and tend to customers in a prompt, efficient, friendly manner.
• Keep department in stock and set to planogram.
• Maintain a clean, well-merchandised, and labeled department.
• Monitor tobacco sales performance and shrink.
• Control inventory levels and shrink.
• Monitor CAO and perform free counts.
• Ensure all displays are set to standard and signage is correct.
• Train new Team Members, as needed, including how to properly ID customers per QC policy.

Skills

Customer service

Team player

Math basics

Attendance

English proficiency

Job description

The key goal of the Tobacco Manager at QuickChek is the overall performance of the Tobacco Department. The Tobacco Manager is responsible for a specific department in the store and may have additional responsibilities such as meeting sales goals, achieving shrink goals, maintaining in-stock conditions, following planograms, maintaining a clean department, and ordering product for the department.

The Tobacco Manager needs to demonstrate our core principles of Integrity, Respect, Community, and Spirit, setting an example for others to follow. In addition, they must be able to provide exceptional customer service while encouraging, training, and motivating Team Members to complete all shift tasks and achieve goals.

RESPONSIBILITIES

• Provide exceptional customer service and tend to customers in a prompt, efficient, friendly manner.
• Keep department in stock and set to planogram.
• Maintain a clean, well-merchandised, and labeled department.
• Monitor tobacco sales performance and shrink.
• Control inventory levels and shrink.
• Monitor CAO and perform free counts.
• Ensure all displays are set to standard and signage is correct.
• Practice proper rotation on all tobacco products.
• Properly check in tobacco delivery and pack out.
• Control and process damages and returns to standard, monthly.
• Keep up to date on new policies and procedures.
• Attend all mandatory/scheduled store meetings.
• Communicate any questions, concerns, or issues to the Store Leader timely.
• Practice and enforce loss prevention policies.
• Work with vendors in accordance with company policy and procedures.
• Always maintain cash and lottery standards.
• Encourage and engage with customers to promote rewards program.
• Pass all Mystery, Tobacco (and/or Alcohol) Shops and store walks.
• Train new Team Members, as needed, including how to properly ID customers per QC policy, Federal and/or State laws.

QUALIFICATIONS

• Completion of required training programs and learning activities.
• Personal behaviors must align with QuickChek's principles.
• Must have reliable transportation to and from work.
• Ability to perform basic math calculations.
• Ability to speak, read, write, and understand basic English.
• Must be alert and attentive; impairment for any reason is not permitted.
• Must be a team player and be able to communicate effectively with customers and Team Members.
• Must be self-motivated.
• Must respond to customers and daily tasks with a sense of urgency.
• Must arrive timely and have an excellent attendance record.
• Open and honest in communications.
• Must wear proper uniform, adhere to grooming and hygiene standards and enforce the policy.
• Maintain sanitation and cleanliness standards.

PHYSICAL REQUIREMENTS

• Stand - Continuously.
• Walk - Continuously.
• Stoop/Kneel/Crouch - Occasionally.
• Grasp/Pinch/Grip - Frequently Bend/Squat/Twist - Frequently.
• Reaching - Continuously.
• Work in cold environment - Occasionally.
• Push/pull 40lbs - Occasionally.

Lifting.

• Up to 10lbs - Continuously.
• Up to 25lbs - Frequently.
• Up to 50lbs - Rarely.

Location(s)

1-9 COUNTY HIGHWAY 108, MIDDLETOWN , New York 10940 , United States

Pay Range

$16.75 - $22.75

Hourly

Position Type

Full-time

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We greatly value your time and want to provide the best opportunity for you to showcase your strengths.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to race or color, national origin, religion, gender and gender identity, age, sexual orientation, marital status, family medical leave status, medical condition, physical or mental disability, veteran status or other personal status or characteristics that are recognized and protected under applicable federal, state, or local laws and regulations.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact 870-875-7783.

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