Store Shift Lead: Customer Experience & Operations

Walgreens; Toms River (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Toms River, NJ is seeking a reliable associate to help open/close the store, manage basic cash handling, and deliver a positive customer experience. The role includes helping with back-door deliveries, returns, refunds, and daily pricing tasks.

Training and teamwork are emphasized for consistent service. Prior leadership or retail key holder experience is required; a PTCB certification or pharmacy license is preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and ensure floor and stock room are ready for the business day.
• Handle cash operations including cash drops, refunds, and adjustments with accuracy and accountability.
• Deliver friendly, helpful customer service and model best practices to team members.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Tools

Store systems

Job description

Walgreens in Toms River, NJ is seeking a reliable associate to help open/close the store, manage basic cash handling, and deliver a positive customer experience. The role includes helping with back-door deliveries, returns, refunds, and daily pricing tasks.

Training and teamwork are emphasized for consistent service. Prior leadership or retail key holder experience is required; a PTCB certification or pharmacy license is preferred.