Store Shift Lead: Customer Experience & Operations

Walgreens; Fountain Valley (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Fountain Valley, CA is seeking a Retail Associate to support store operations and customer service. Responsibilities include opening/closing the store, handling cash, processing returns and refunds, and ensuring the floor and stock room are ready for business hours.

You will assist customers, maintain inventory accuracy, and help manage price signage and displays. Prior leadership or key-holding experience is preferred, with strong English communication skills required.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store, including cash handling and systems start-ups.
• Process returns, refunds, cash drops, and price changes.
• Deliver a distinctive customer experience and assist customers.
• Maintain inventory accuracy and price signage.
• Cooperate with management on store operations and training.

Skills

Leadership

Retail key holder

Customer service

Cash handling

Store operations

English fluency

Job description

Walgreens in Fountain Valley, CA is seeking a Retail Associate to support store operations and customer service. Responsibilities include opening/closing the store, handling cash, processing returns and refunds, and ensuring the floor and stock room are ready for business hours.

You will assist customers, maintain inventory accuracy, and help manage price signage and displays. Prior leadership or key-holding experience is preferred, with strong English communication skills required.