Store Service Lead: Customer Experience & Ops

Circle K; Strongsville (OH); On-site; USD 23,000 - 24,000; Full time

Job summary

Circle K Strongsville is seeking a Lead Customer Service Representative to deliver outstanding guest experiences at Store 2743086. This role requires welcoming customers, guiding purchases, and maintaining a clean, welcoming store environment.

You’ll supervise staff in the assistant manager's absence and ensure cash handling and daily operations are executed to Circle K standards. The position emphasizes customer satisfaction, accurate pricing and merchandising, and adherence to policies while

Qualifications

• High school diploma or GED preferred.
• Experience in retail sales preferred.
• Ability to perform basic arithmetic operations.

Responsibilities

• Provide prompt, excellent customer service in a courteous manner.
• Greet customers and assist with purchases.
• Ring up sales accurately on the cash register.
• Maintain store cleanliness and facility condition.
• Assist with inventory, merchandising and stock checks.
• Follow company policies and dress code.

Skills

Customer service

Retail sales

Cash handling

Communication

Arithmetic

Education

High school diploma or GED

Tools

Cash register

Job description

Circle K Strongsville is seeking a Lead Customer Service Representative to deliver outstanding guest experiences at Store 2743086. This role requires welcoming customers, guiding purchases, and maintaining a clean, welcoming store environment.

You’ll supervise staff in the assistant manager's absence and ensure cash handling and daily operations are executed to Circle K standards. The position emphasizes customer satisfaction, accurate pricing and merchandising, and adherence to policies while