Store Security Specialist

Wegmans; Town of Penfield (NY); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Paid time off (PTO)

Overtime and holiday pay

Health care benefits

401(k) match

Scholarship program

Wellness programs

Job summary

Wegmans in New York seeks a dedicated store security specialist to help protect customers and associates. You will serve as a bridge between Asset Protection and store leadership, maintaining a strong customer-service orientation while enforcing safety and security standards.

Ideal candidates have sworn police experience, firearms license, and excellent communication skills to handle incidents and investigations in a fast-paced retail environment.

Qualifications

• 1+ years full-time experience as sworn police officer with arrest authority.
• Valid license to carry a firearm.
• Valid driver’s license.
• Strong written and verbal communication skills.
• Sound judgement and ability to manage conflict under pressure.
• Experience in investigations or incident response is a plus.

Responsibilities

• Prioritize safety to create a positive shopping and working environment.
• Analyze trends and data to maximize sales and minimize loss due to theft.
• Monitor activity to prevent loss, including apprehending shoplifters.
• Foster collaboration with community partners and emergency responders.
• Coordinate and manage the use of CCTV systems.
• Respond to emergencies; provide guidance to staff and customers.
• Conduct investigations as directed by leadership.

Skills

Arrest authority

Conflict management

Written and verbal communication

Judgement under pressure

Customer service mindset

Education

Bachelor’s degree in criminal justice or related field

Tools

Microsoft Office

Job description

EARN A BONUS UP TO $2,500!

At Wegmans, our store security teams are committed to keeping our customers and employees safe. Our security specialists play a critical role helping to communicate between the Asset Protection team and the store leadership group. We’re seeking an independent individual who is task-oriented and can build strong relationships throughout the store while keeping customer service top of mind!

What You'll Do

• Prioritize safety in our stores to create a positive shopping and working environment
• Analyze trends and data to implement a strategy to maximize sales and minimize loss due to theft
• Monitor activity to prevent loss, including apprehending and processing shoplifters
• Foster a collaborative relationship with community partners and emergency responders
• Coordinate and manage the use of all Closed-Circuit TV (CCTV) systems
• Respond to emergency situations; provide ongoing support and guidance to both employees and customers
• Conduct investigations as directed by leadership

Requirements

• 1+ years full-time experience as a sworn police officer with arrest authority in a military, municipal, county, state, or federal police agency
• Valid license to carry a firearm
• Valid driver’s license
• Conflict management and problem-solving skills
• Strong written and verbal communication skills
• Sound judgement skills and ability to manage conflict and communicate effectively under pressure
• Effective communication skills and ability to maintain composure in stressful environments
• Strong technical aptitude, including proficiency with Microsoft Office

Preferred Experience

• Bachelor’s degree in criminal justice or related field
• Related experience, including security and/or loss prevention
• Emergency Medical Services (EMS) or First Responder
• Leadership experience, preferably in a retail setting

Comprehensive benefits*

1. Paid time off (PTO) to help you balance your personal and work life
2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
3. Health care benefits that provide a high level of coverage at a low cost to you
4. Retirement plan with a 401(k) match
5. A generous scholarship program to help employees meet their educational goals
6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

Asset Protection, Security or Military experience; Emergency Medical Services or First Responder experience; Store Operations experience; Bachelor's - Related Field; Work Environment Work includes sitting and/or standing for up to 4 hours without a break, walking, occasional bending and reaching, along with continuous interaction with customers and co-workers in a fast-paced enclosed environment. The average weight range of items lifted is 10-25 pounds with a maximum weight of force applied of greater than 50 pounds rarely. May be exposed to various allergens.; Experience at the Team Leader or Specialist level