Store Security Specialist

Wegmans Food Markets; Pittsford (VT); On-site; USD 36,000 - 52,000; Full time

Job summary

Wegmans Food Markets in Rochester, NY is seeking a Security Specialist to safeguard customers and team members. You will act as a liaison between Asset Protection and store leadership, and build relationships across the store while keeping customer service central.

Responsibilities include prioritizing safety, analyzing trends to reduce loss, monitoring activities and CCTV, responding to emergencies, and conducting investigations as directed.

Qualifications

• 1+ years full-time experience as a sworn police officer with arrest authority in a police agency.
• Valid license to carry a firearm.
• Valid driver’s license.
• Strong written and verbal communication skills.
• Sound judgement and ability to work under pressure.
• Experience with Microsoft Office.

Responsibilities

• Prioritize safety in our stores to create a positive shopping and working environment
• Analyze trends and data to implement a strategy to maximize sales and minimize loss due to theft
• Monitor activity to prevent loss, including apprehending and processing shoplifters
• Foster a collaborative relationship with community partners and emergency responders
• Coordinate and manage the use of CCTV systems
• Respond to emergency situations; provide ongoing support and guidance to employees and customers
• Conduct investigations as directed by leadership

Skills

Communication skills

Conflict management

Problem-solving

Attention to detail

Education

Bachelor's degree in criminal justice or related field

Tools

Microsoft Office

Job description

Location:

3195 Monroe Avenue Rochester, NY 14618

Availability Requirement for this role:

Morning, afternoon, evening (includes weekends).

Age Requirement:

Must be 18 years or older

Time Type:

Full time

Pay Range:

$32.00 / hour

Why Work Here

Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.

Job Description:

At Wegmans, our store security teams are committed to keeping our customers and employees safe. Our security specialists play a critical role helping to communicate between the Asset Protection team and the store leadership group. We’re seeking an independent individual who is task-oriented and can build strong relationships throughout the store while keeping customer service top of mind!

What You’ll Do

• Prioritize safety in our stores to create a positive shopping and working environment
• Analyze trends and data to implement a strategy to maximize sales and minimize loss due to theft
• Monitor activity to prevent loss, including apprehending and processing shoplifters
• Foster a collaborative relationship with community partners and emergency responders
• Coordinate and manage the use of all Closed-Circuit TV (CCTV) systems
• Respond to emergency situations; provide ongoing support and guidance to both employees and customers
• Conduct investigations as directed by leadership

Requirements

• 1+ years full-time experience as a sworn police officer with arrest authority in a military, municipal, county, state, or federal police agency
• Valid license to carry a firearm
• Valid driver’s license
• Conflict management and problem-solving skills
• Strong written and verbal communication skills
• Sound judgement skills and ability to manage conflict and communicate effectively under pressure
• Effective communication skills and ability to maintain composure in stressful environments
• Strong technical aptitude, including proficiency with Microsoft Office

Preferred Experience

• Bachelor’s degree in criminal justice or related field
• Related experience, including security and/or loss prevention
• Emergency Medical Services (EMS) or First Responder
• Leadership experience, preferably in a retail setting