Ross Stores, Inc. is hiring a Loss Prevention Specialist at our Jonesboro location. This role involves ensuring a secure environment for associates and customers while preventing theft and fraud. The ideal candidate will possess strong communication and customer service skills, preferably with a background in retail supervision or loss prevention. Responsibilities include monitoring store entrances and the sales floor, engaging with customers, and collaborating with store leadership to implement loss prevention strategies. Join us to be part of a dynamic team at a leading off-price retail chain.
Qualifications
High School education or equivalent required, AA degree preferred.
One year retail supervisor experience or similar training preferred.
One year loss prevention/security training preferred.
Active Security Guard License preferred.
Responsibilities
Mitigate theft and fraud while maintaining a safe environment for Associates and Customers.
Provide visible presence and greeting at Store entrances/exits.
Monitor sales floor for potential theft and safety issues.
Train Associates on shortage reduction initiatives.
Skills
Strong communication skills
Excellent customer service skills
Ability to work effectively in a fast-paced environment
Demonstrated ability to build and maintain relationships
Proven ability to effectively resolve conflict
Education
High School education or equivalent
AA degree preferred
Tools
Security Guard License
Job description
Ross Stores, Inc. is hiring a Loss Prevention Specialist at our Jonesboro location. This role involves ensuring a secure environment for associates and customers while preventing theft and fraud. The ideal candidate will possess strong communication and customer service skills, preferably with a background in retail supervision or loss prevention. Responsibilities include monitoring store entrances and the sales floor, engaging with customers, and collaborating with store leadership to implement loss prevention strategies. Join us to be part of a dynamic team at a leading off-price retail chain.