Store Sales Manager - Columbiana

Palmetto Moon; Columbia (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Palmetto Moon in Columbia, SC is seeking a Store Sales Manager to lead daily store operations, drive revenue, and deliver exceptional customer experiences. You will develop a high-performing team, manage schedules, and ensure visual standards align with brand expectations.

In this role you will analyze performance data, set sales goals, coach staff, and partner with district leadership to execute initiatives. Availability includes evenings, weekends, and holidays.

Qualifications

• 3+ years leading and motivating teams
• Excellent communication and organizational skills
• Strong analytical and problem-solving abilities

Responsibilities

• Drive store revenue and profitability by setting and achieving sales goals, KPIs, and conversion targets.
• Lead by example in delivering exceptional customer service and cultivating a service-first culture.
• Directly manage and develop a team of 10+ employees, including hiring, onboarding, scheduling, coaching, and performance evaluations.
• Maintain visual and operational standards through merchandising and floor sets.
• Collaborate with district and store leaders on strategic initiatives and schedules within budget.

Skills

Team leadership

Customer service

Sales analytics

Data interpretation

POS proficiency

Retail merchandising

Tools

Microsoft Office

Job description

Job Details

Job Location: Columbiana 015 - Columbia, SC 29212

Position Type: Full Time

Job Title: Store Sales Manager

Position Summary

The Store Sales Manager is responsible for the overall leadership, financial performance, team development, and operational excellence of the store. This role drives sales, ensures exceptional customer experience, and creates a results-oriented, high-performing team culture. The Store Sales Manager also plays a key role in talent development, strategic planning, and execution of corporate initiatives while maintaining visual and operational standards.

Key Responsibilities

Sales & Customer Experience

• Drive store revenue and profitability by setting and achieving sales goals, KPIs, and conversion targets.
• Lead by example in delivering exceptional customer service and cultivating a service-first culture.
• Implement selling strategies that maximize results and elevate the in-store customer experience.

Team Leadership & Talent Development

• Directly manage and develop a team of 10+ employees, including hiring, onboarding, scheduling, coaching, and performance evaluations.
• Conduct regular performance appraisals to assess development needs and create individualized growth plans.
• Identify and build internal bench strength to support succession planning and long-term talent development.
• Lead with a focus on accountability, teamwork, and results.

Operational Excellence

• Ensure full compliance with all company policies, safety procedures, and training standards.
• Monitor and respond to business trends, traffic patterns, and customer behavior to drive operational effectiveness.
• Build effective cross-functional partnerships with the District Manager, Visual Merchandising Manager, HR, and other key leaders to support district and company-wide goals.
• Schedule staff strategically within labor budget guidelines and make real-time adjustments based on business trends.

Visual Merchandising & Store Presentation

• Maintain and execute outstanding visual merchandising and floor sets aligned with brand standards.
• Partner with the Visual Merchandising Manager to ensure visual directives are implemented accurately and timely.
• Ensure store cleanliness, organization, and presentation always meet company expectations.

Financial & Business Accountability

• Monitor and analyze key financial metrics including sales, labor, shrink, and expense control.
• Use reporting tools to assess performance and create action plans to meet or exceed business targets.
• Hold the team accountable for executing store initiatives that align with company objectives.

QualificationsRequired Skills & Abilities

• 3+ years of proven ability to lead and motivate high-performing teams; retail preferred but not required.
• Excellent communication, interpersonal, and organizational skills.
• Strong analytical and problem-solving skills.
• Demonstrated ability to interpret data and take action to improve results.
• Proficient in Microsoft Office and point-of-sale (POS) systems.
• Strong retail and visual merchandising acumen.

Physical Requirements

• Ability to bend, twist, stoop, and stand for extended periods of time.
• Ability to lift/carry materials up to 30 lbs, with or without reasonable accommodations.

Work Schedule Requirements

• Full-time availability including evenings, weekends, and holidays as needed to support business operations and peak periods.