Store Sales Leader: Customer Experience & Growth

Talbots; Edmond (OK); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Growth opportunities

Incentive opportunities

Benefits

Merchandise discount

Referral incentives

Travel discounts

Shopping discounts

Job summary

Talbots in Edmond, OK is seeking retail associates to deliver exceptional customer service and stylish, on-trend fashion guidance. You will drive traffic, coach peers, and uphold strong selling standards in a fast-paced store environment.

Join a team that values hospitality, brand integrity, and community, with opportunities for growth and comprehensive benefits. This position requires flexibility for opening/closing shifts and weekends.

Qualifications

• Passionate about selling, with a natural ability to generate thoughtful ways to drive new traffic into the store.
• A model of professionalism with strong work ethic, integrity, and respect for others.
• Customer-centric, understanding how the importance of exceptional service contributes to growing store sales.
• An educator, coach and mentor that inspires team associates based on their individual strengths.
• Organized and strategic with the ability to make independent decisions and capable of working in a fast paced ever changing environment.
• A clear communicator of business-related information, and brand initiatives.
• Ambitious, enthusiastic and friendly, with the ability to work cooperatively in a diverse work environment.
• Possess the technological aptitude to navigate, coach and train computer POS/iPad/handheld systems.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays.
• Have open availability of 40 hours per week.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships both internally and externally.
• Help customers to look and feel their best by providing style advise based on their specific needs.
• Provide exceptional and meaningful customer service experiences that promote the product and builds brand loyalty.
• Achieve sales and hospitality driven metrics in key measurable areas including: clientelling/outreach, appointment setting, Talbots Classic Awards etc.
• Reinforce consistent selling and service standards through coaching, training, and accountability.
• Prioritize daily tasks and responsibilities to meet the needs of the customer, team and business.
• Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business.
• Maintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved.
• Ensure compliance of all company policies and procedures as well as local, state, and federal employment laws.
• Develop and maintain positive working relationships that support a productive work environment.

Job description

Talbots in Edmond, OK is seeking retail associates to deliver exceptional customer service and stylish, on-trend fashion guidance. You will drive traffic, coach peers, and uphold strong selling standards in a fast-paced store environment.

Join a team that values hospitality, brand integrity, and community, with opportunities for growth and comprehensive benefits. This position requires flexibility for opening/closing shifts and weekends.