Store Sales Associate Lead

DAISO; Tampa (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

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Job summary

NPO Northdale Promenade is seeking a Store Sales Associate Lead to manage a team, deliver exceptional customer service, and drive sales growth at our Tampa location. You will coach staff, greet customers, and ensure product knowledge is shared to create a personalized shopping experience.

The role emphasizes leadership, sales performance, and inventory accuracy in a fast-paced retail environment, with a focus on achieving store targets and customer satisfaction.

Qualifications

• High school diploma or equivalent; retail management education is a plus.
• Proven experience in retail sales with a track record of meeting/exceeding targets.
• Strong leadership and the ability to manage a team effectively.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead a team of sales associates, supervise and assign tasks.
• Greet customers and provide product knowledge for a personalized experience.
• Drive sales to meet or exceed store targets and analyze trends.
• Oversee inventory, pricing accuracy and stock replenishment.

Skills

Team leadership

Customer service

Sales targets

Communication

Education

High school diploma

Tools

POS systems

Job description

NPO Northdale Promenade
NPO Northdale Promenade | S6431
15702 N Dale Mabry Hwy
Tampa, FL 33618, USA

Description

Overview: As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

Responsibilities

• 1. Team Leadership:
  • Supervise and motivate a team of sales associates, providing guidance and support.
  • Schedule and assign tasks to team members, ensuring efficient store operations.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Assist in training new sales associates and fostering a positive work environment.
• 2. Customer Service:
  • Greet and assist customers in a friendly and professional manner.
  • Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
  • Resolve customer complaints or concerns promptly and escalated when necessary.
  • Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.
• 3. Sales and Target Achievement:
  • Drive sales by actively engaging with customers and promoting products.
  • Meet or exceed individual and team sales targets.
  • Monitor sales trends and identify opportunities for improvement.
  • Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.
• 4. Inventory Management:
  • Assist in receiving, organizing, and replenishing merchandise.
  • Conduct regular inventory counts and assist in stock management.
  • Ensure accurate pricing and labeling of products.

Requirements

• High school diploma or equivalent; additional education or training in retail management is a plus.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.