Store Sales Associate Lead

DAISO; Santa Clarita (CA); On-site; USD 20,000 - 29,000; Part time

Job summary

Daiso USA in Santa Clarita, CA is seeking a Store Sales Associate Lead for an on-site, part-time role. You will lead a team of sales associates, deliver exceptional service, and drive store performance.

Responsibilities include supervising staff, coaching, managing schedules, handling customer inquiries, and supporting inventory and pricing accuracy to meet targets and ensure a positive shopping experience.

Qualifications

• Requires high school diploma; retail management training a plus.
• Proven track record of meeting/exceeding sales targets in retail.
• Strong leadership, communication and customer-focused mindset.

Responsibilities

• Lead and motivate a team of sales associates and schedule tasks.
• Greet customers, provide product knowledge and resolve issues.
• Drive sales and meet store targets; monitor trends and adjust tactics.
• Assist in inventory management, pricing accuracy and store cleanliness.

Skills

Team leadership

Sales targets

Customer service

Communication

Training

Education

High school diploma

Job description

• On-site
• Rate : $17.78 USD per hour
• Store Operations
• Part-Time
• Requisition #: STORE005483

Description

Overview: As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.
Responsibilities:
1. Team Leadership:
- Supervise and motivate a team of sales associates, providing guidance and support.
- Schedule and assign tasks to team members, ensuring efficient store operations.
- Conduct regular performance evaluations and provide constructive feedback.
- Assist in training new sales associates and fostering a positive work environment.
2. Customer Service:
- Greet and assist customers in a friendly and professional manner.
- Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
- Resolve customer complaints or concerns promptly and escalated when necessary.
- Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.
3. Sales and Target Achievement:
- Drive sales by actively engaging with customers and promoting products.
- Meet or exceed individual and team sales targets.
- Monitor sales trends and identify opportunities for improvement.
- Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.
4. Inventory Management:
- Assist in receiving, organizing, and replenishing merchandise.
- Conduct regular inventory counts and assist in stock management.
- Ensure accurate pricing and labeling of products.
Requirements:
- High school diploma or equivalent; additional education or training in retail management is a plus.
- Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
- Strong leadership skills and the ability to effectively manage a team.
- Excellent communication and interpersonal skills.
- Customer-focused mindset with a passion for delivering exceptional service.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic computer skills and familiarity with point-of-sale systems.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.