Store Sales Associate Lead

Daiso USA; Round Rock (TX); Presencial; USD 35 000 - 55 000; Tempo integral

Resumo da oferta

Daiso USA in Round Rock, TX is seeking a Store Sales Associate Lead to supervise a team of sales associates, deliver exceptional customer service, and drive store performance. You will schedule tasks, train staff, greet customers, and ensure products are knowledgeable presented and properly priced.

In this role you will resolve customer concerns, support the store manager, and strive to meet or exceed sales targets while maintaining a clean, well-organized sales floor and a positive work

Qualificações

• High school diploma or equivalent; additional education or training in retail management is a plus.
• Proven experience in a retail sales role with a track record of meeting or exceeding sales targets.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.

Responsabilidades

• Lead and supervise a team of sales associates, providing guidance and support.
• Schedule and assign tasks to team members to ensure efficient store operations.
• Conduct regular performance evaluations and provide constructive feedback.
• Assist in training new sales associates and foster a positive work environment.
• Greet and assist customers, provide product knowledge and recommendations.
• Resolve customer complaints promptly or escalate as needed.
• Drive sales by engaging customers and meeting or exceeding targets.
• Monitor sales trends and support strategies to increase sales and customer satisfaction.
• Assist in receiving, organizing, and replenishing merchandise and ensure proper pricing.

Conhecimentos

Team Leadership

Customer Service

Sales

Formação académica

High school diploma or equivalent

Retail management training a plus

Descrição da oferta de emprego

Description

Overview:: As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

Responsibilities

• Team Leadership:
  
  
  
  • Supervise and motivate a team of sales associates, providing guidance and support.
  
  
  • Schedule and assign tasks to team members, ensuring efficient store operations.
  
  
  • Conduct regular performance evaluations and provide constructive feedback.
  
  
  • Assist in training new sales associates and fostering a positive work environment.
  
  
  
  


• Customer Service:
  
  
  
  • Greet and assist customers in a friendly and professional manner.
  
  
  • Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
  
  
  • Resolve customer complaints or concerns promptly and elevate when necessary.
  
  
  • Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.
  
  
  
  


• Sales and Target Achievement:
  
  
  
  • Drive sales by actively engaging with customers and promoting products.
  
  
  • Meet or exceed individual and team sales targets.
  
  
  • Monitor sales trends and identify opportunities for improvement.
  
  
  • Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.
  
  
  
  


• Inventory Management:
  
  
  
  • Assist in receiving, organizing, and replenishing merchandise.
  
  
  • Conduct regular inventory counts and assist in stock management.
  
  
  • Ensure accurate pricing and labeling of products.
  
  
  
  

Requirements

• High school diploma or equivalent; additional education or training in retail management is a plus.


• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.


• Strong leadership skills and the ability to effectively manage a team.


• Excellent communication and interpersonal skills.


• Customer-focused mindset with a passion for delivering exceptional service.


• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.


• Basic computer skills and familiarity with point-of-sale systems.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.