Store Sales Associate Lead

DAISO; Puyallup (WA); On-site; USD 42,000 - 52,000; Full time

Job summary

DAISO in Washington is seeking a Store Sales Associate Lead to supervise a team of sales associates, deliver exceptional customer service, and drive store sales. The role emphasizes leadership, team development, and a customer-first approach to meet store targets.

The position supports a fast-paced retail environment with emphasis on product knowledge, inventory accuracy, and collaborative strategies with the store manager to increase satisfaction and sales.

Qualifications

• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Responsibilities

• Lead and motivate a team of sales associates, providing guidance and support; schedule tasks for efficiency.
• Greet and assist customers, offer product knowledge and recommendations, ensure a personal shopping experience.
• Drive sales and work with the store manager to meet or exceed targets; monitor trends for improvements.
• Assist in receiving, organizing, and replenishing merchandise; ensure accurate pricing and labeling.

Skills

Team Leadership

Customer Service

Sales

Inventory Management

Education

High school diploma or equivalent

Retail management training

Tools

POS systems

Job description

Overview

As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

Responsibilities

1. Team Leadership

• Supervise and motivate a team of sales associates, providing guidance and support.
• Schedule and assign tasks to team members, ensuring efficient store operations.
• Conduct regular performance evaluations and provide constructive feedback.
• Assist in training new sales associates and fostering a positive work environment.

2. Customer Service

• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
• Resolve customer complaints or concerns promptly and elevate when necessary.
• Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.

3. Sales and Target Achievement

• Drive sales by actively engaging with customers and promoting products.
• Meet or exceed individual and team sales targets.
• Monitor sales trends and identify opportunities for improvement.
• Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.

4. Inventory Management

• Assist in receiving, organizing, and replenishing merchandise.
• Conduct regular inventory counts and assist in stock management.
• Ensure accurate pricing and labeling of products.

Requirements

• High school diploma or equivalent; additional education or training in retail management is a plus.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.