Store Sales Associate Lead

DAISO; La Cañada Flintridge (CA); On-site; USD 42,000 - 58,000; Full time

Job summary

DAISO is seeking a Store Sales Associate Lead in California to supervise a team of sales associates, deliver exceptional service, and drive store sales. You will greet customers, offer product recommendations, resolve issues, and maintain a clean, organized sales floor.

The role emphasizes leadership, teamwork, and strategic selling to meet and exceed targets while managing inventory and pricing accuracy in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent; retail management training is a plus.
• Proven success meeting or exceeding sales targets in a retail setting.
• Strong leadership and ability to coach a team.
• Excellent communication and interpersonal skills.
• Customer-focused with passion for service.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and familiarity with POS systems.

Responsibilities

• Lead a team of sales associates, guiding daily operations.
• Welcome customers, provide product knowledge and personal recommendations.
• Drive sales by engaging customers and meeting targets.
• Manage inventory, receive and stock merchandise, ensure accurate pricing.

Skills

Team leadership

Customer service

Sales excellence

Communication

Inventory management

Education

High school diploma

Retail management training

Tools

POS systems

Job description

Overview

As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

Responsibilities

1. Team Leadership

• Supervise and motivate a team of sales associates, providing guidance and support.
• Schedule and assign tasks to team members, ensuring efficient store operations.
• Conduct regular performance evaluations and provide constructive feedback.
• Assist in training new sales associates and fostering a positive work environment.

2. Customer Service

• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
• Resolve customer complaints or concerns promptly and elevate when necessary.
• Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.

3. Sales and Target Achievement

• Drive sales by actively engaging with customers and promoting products.
• Meet or exceed individual and team sales targets.
• Monitor sales trends and identify opportunities for improvement.
• Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.

4. Inventory Management

• Assist in receiving, organizing, and replenishing merchandise.
• Conduct regular inventory counts and assist in stock management.
• Ensure accurate pricing and labeling of products.

Requirements

• High school diploma or equivalent; additional education or training in retail management is a plus.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.