Store Sales Associate Lead

Daiso USA; Mesa (AZ); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

Daiso USA in Mesa, AZ is seeking a Store Sales Associate Lead to supervise a team of sales associates and drive store performance. You will provide exceptional customer service, share product knowledge, and lead initiatives to achieve sales targets.

The role requires strong leadership, a customer-focused mindset, and the ability to work in a fast-paced retail environment. Prior retail experience and familiarity with POS systems are preferred.

Qualifications

• High school diploma or equivalent; retail management training is a plus.
• Proven experience in a retail sales role with sales targets.
• Strong leadership and communication skills; customer-focused.

Responsibilities

• Lead and motivate a team of sales associates; schedule tasks.
• Greet customers and provide product knowledge; ensure a personalized experience.
• Drive sales; meet or exceed targets; monitor trends.
• Handle inventory counts and pricing accuracy.

Skills

Leadership

Retail sales

Communication

Customer service

Education

High school diploma or equivalent

Retail management training (nice to have)

Tools

POS systems

Job description

Description

Overview: As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

Responsibilities

Team Leadership

• Supervise and motivate a team of sales associates, providing guidance and support.
• Schedule and assign tasks to team members, ensuring efficient store operations.
• Conduct regular performance evaluations and provide constructive feedback.
• Assist in training new sales associates and fostering a positive work environment.

Customer Service

• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
• Resolve customer complaints or concerns promptly and elevate when necessary.
• Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.

Sales and Target Achievement

• Drive sales by actively engaging with customers and promoting products.
• Meet or exceed individual and team sales targets.
• Monitor sales trends and identify opportunities for improvement.
• Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.

Inventory Management

• Assist in receiving, organizing, and replenishing merchandise.
• Conduct regular inventory counts and assist in stock management.
• Ensure accurate pricing and labeling of products.

Requirements

• High school diploma or equivalent; additional education or training in retail management is a plus.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.