Store Sales Associate Lead

Daiso USA; La Verne (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Daiso USA La Verne is hiring a Store Sales Associate Lead to supervise a team of sales associates, deliver excellent customer service and drive store sales. You will supervise daily operations, train new staff, and ensure a clean, organized sales floor while meeting targets.

Qualified candidates have a high school diploma, retail experience with a track record of meeting sales goals, strong communication skills, and familiarity with POS systems. Join a fast-paced, customer-focused environment.

Qualifications

• High school diploma or equivalent.
• Experience in retail sales with targets.
• Strong leadership and team management.
• Excellent communication and interpersonal skills.
• Customer-focused with a service mindset.
• Ability to work in a fast-paced environment and multitask.
• Basic computer skills and familiarity with POS.

Responsibilities

• Supervise and motivate a team of sales associates; provide guidance and support.
• Greet and assist customers in a friendly and professional manner; provide product knowledge.
• Drive sales and help meet or exceed individual and team targets; analyze trends for improvement.
• Assist in inventory control; ensure pricing and labeling accuracy.

Skills

Leadership

Customer service

Communication

Team management

Multitasking

Education

High school diploma or equivalent

Tools

POS systems

Job description

Foothill Plaza
Foothill Plaza | S7119
1369 Foothill Blvd
La Verne, CA 91750, USA

Description

Overview: As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

Responsibilities

Team Leadership:

• Supervise and motivate a team of sales associates, providing guidance and support.
• Schedule and assign tasks to team members, ensuring efficient store operations.
• Conduct regular performance evaluations and provide constructive feedback.
• Assist in training new sales associates and fostering a positive work environment.

Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
• Resolve customer complaints or concerns promptly and escalated when necessary.
• Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.

Sales and Target Achievement:

• Drive sales by actively engaging with customers and promoting products.
• Meet or exceed individual and team sales targets.
• Monitor sales trends and identify opportunities for improvement.
• Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.

Inventory Management:

• Assist in receiving, organizing, and replenishing merchandise.
• Conduct regular inventory counts and assist in stock management.
• Ensure accurate pricing and labeling of products.

Requirements:

• High school diploma or equivalent; additional education or training in retail management is a plus.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.