Store Sales Associate Lead

Daiso USA; National City (CA); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Daiso USA is seeking a Store Sales Associate Lead in National City to guide a team of sales colleagues, provide outstanding service, and push toward store targets. You will ensure smooth daily operations and maintain a premier shopping experience.

The role emphasizes motivating staff, training new team members, and delivering proactive product recommendations, while managing inventory and pricing accurately in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent (retail leadership a plus).
• Proven retail sales experience with targets met/exceeded.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Customer-focused mindset and ability to multitask in a fast-paced environment.

Responsabilités

• Lead a team of sales associates and supervise daily store operations.
• Deliver exceptional customer service and product knowledge to customers.
• Drive sales and meet or exceed individual and team targets; analyze trends for improvements.
• Assist in receiving, organizing, and replenishing merchandise; manage stock and pricing.

Connaissances

Team leadership

Customer service

Sales targets

Communication

Multi-tasking

Formation

High school diploma

Outils

POS systems

Retail software

Description du poste

National City
National City | National City
1420 E Plaza Blvd
Suite B1
National City, CA 91950, USA

Description

Overview: As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

Team Leadership

• Supervise and motivate a team of sales associates, providing guidance and support.
• Schedule and assign tasks to team members, ensuring efficient store operations.
• Conduct regular performance evaluations and provide constructive feedback.
• Assist in training new sales associates and fostering a positive work environment.

Customer Service

• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
• Resolve customer complaints or concerns promptly and elevate when necessary.
• Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.

Sales and Target Achievement

• Drive sales by actively engaging with customers and promoting products.
• Meet or exceed individual and team sales targets.
• Monitor sales trends and identify opportunities for improvement.
• Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.

Inventory Management

• Assist in receiving, organizing, and replenishing merchandise.
• Conduct regular inventory counts and assist in stock management.
• Ensure accurate pricing and labeling of products.

Requirements

• High school diploma or equivalent; additional education or training in retail management is a plus.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.