Store Sales Associate Lead

Daiso USA; Houston (TX); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Daiso USA Willowbrook store in Houston is seeking a Store Sales Associate Lead who will lead a small team of sales associates, mentor staff, and help ensure smooth store operations while delivering outstanding customer service.

You will drive sales, meet targets, train new team members, manage inventory, and maintain a clean, organized sales floor. Strong communication and leadership are essential in this fast-paced retail environment.

Qualifications

• Experience in retail sales with a track record of meeting/exceeding targets.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment and multitask.
• Basic computer skills and familiarity with POS systems.

Responsibilities

• Lead and motivate a team of sales associates.
• Schedule tasks and supervise store operations.
• Conduct performance evaluations and provide feedback.
• Assist in training new staff and foster a positive work environment.
• Greet and assist customers with product recommendations.
• Resolve customer issues and escalate when necessary.
• Drive sales and meet or exceed targets.
• Handle inventory counts and pricing accuracy.

Skills

Leadership

Customer service

Communication

Sales targets

Education

High school diploma or equivalent

Tools

POS system

Job description

Willowbrook
Willowbrook | Willowbrook
7740 FM 1960 Rd W
Houston, TX 77070, USA

Description

Overview: As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

Responsibilities

• Team Leadership:
  • Supervise and motivate a team of sales associates, providing guidance and support.
  • Schedule and assign tasks to team members, ensuring efficient store operations.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Assist in training new sales associates and fostering a positive work environment.
• Customer Service:
  • Greet and assist customers in a friendly and professional manner.
  • Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
  • Resolve customer complaints or concerns promptly and **escalate** when necessary.
  • Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.
• Sales and Target Achievement:
  • Drive sales by actively engaging with customers and promoting products.
  • Meet or exceed individual and team sales targets.
  • Monitor sales trends and identify opportunities for improvement.
  • Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.
• Inventory Management:
  • Assist in receiving, organizing, and replenishing merchandise.
  • Conduct regular inventory counts and assist in stock management.
  • Ensure accurate pricing and labeling of products.

Requirements

• High school diploma or equivalent; additional education or training in retail management is a plus.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.