Store Sales Associate Lead

Daiso USA; Houston (TX); On-site; USD 37,000 - 52,000; Full time

Job summary

Daiso USA in Houston, TX is seeking a Store Sales Associate Lead to supervise a team of sales associates, deliver exceptional customer service, and drive sales to meet store targets. You will train staff, manage daily operations, and collaborate with the store manager to optimize merchandising and customer experience.

We value strong leadership, communication, and a customer-focused approach in a fast-paced environment, with basic POS skills and inventory responsibilities helping ensure accurate

Qualifications

• High school diploma or equivalent; retail management training a plus.
• Proven experience in retail sales with a track record of meeting/exceeding targets.
• Strong leadership and the ability to manage a team effectively.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic computer skills and familiarity with point-of-sale systems.

Responsibilities

• Lead and motivate a team of sales associates.
• Schedule tasks and supervise store operations.
• Conduct performance evaluations and provide feedback.
• Assist in training new sales associates and fostering a positive work environment.
• Greet customers and provide product knowledge with recommendations.
• Resolve customer concerns and escalate when necessary.
• Drive sales and meet/exceed individual and team targets.
• Collaborate with the store manager to boost sales and customer satisfaction.
• Assist in receiving, stocking, and merchandising.
• Ensure pricing and labeling accuracy.

Skills

Team Leadership

Sales targets achievement

Customer service

Communication skills

Multi-tasking

Basic computer skills

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Job description

Willowbrook
Willowbrook | Willowbrook
7740 FM 1960 Rd W
Houston, TX 77070, USA

Description

Overview: As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

Responsibilities

• Team Leadership:
  • Supervise and motivate a team of sales associates, providing guidance and support.
  • Schedule and assign tasks to team members, ensuring efficient store operations.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Assist in training new sales associates and fostering a positive work environment.
• Customer Service:
  • Greet and assist customers in a friendly and professional manner.
  • Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
  • Resolve customer complaints or concerns promptly and **escalate** when necessary.
  • Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.
• Sales and Target Achievement:
  • Drive sales by actively engaging with customers and promoting products.
  • Meet or exceed individual and team sales targets.
  • Monitor sales trends and identify opportunities for improvement.
  • Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.
• Inventory Management:
  • Assist in receiving, organizing, and replenishing merchandise.
  • Conduct regular inventory counts and assist in stock management.
  • Ensure accurate pricing and labeling of products.

Requirements

• High school diploma or equivalent; additional education or training in retail management is a plus.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.