Store Sales Associate Lead

Daiso USA; Aurora (CO); On-site; USD 40,000 - 55,000; Full time

Job summary

Daiso USA in Aurora, CO is seeking a Store Sales Associate Lead to guide a team of sales associates, deliver exceptional service, and drive store performance. You will oversee daily operations, mentor staff, and ensure a welcoming, organized shopping environment.

In this role you will greet customers, share product knowledge, resolve issues, and help meet sales targets. You will collaborate with the store manager to plan strategies, monitor inventory, and maintain accurate pricing and displays.

Qualifications

• High school diploma or equivalent; retail management education is a plus.
• Proven retail sales experience with a track record of meeting/exceeding targets.
• Strong leadership and ability to manage a team effectively.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with passion for delivering exceptional service.
• Ability to multitask in a fast-paced environment; basic computer skills.

Responsibilities

• Supervise and motivate a team of sales associates; provide guidance and support.
• Schedule tasks and oversee store operations; conduct performance evaluations.
• Assist in training new sales associates and foster a positive work environment.
• Greet customers, provide product knowledge, and offer personalized recommendations.
• Resolve customer complaints or concerns and escalate when necessary.
• Drive sales and meet individual and team targets; monitor trends and opportunities.
• Assist in receiving, organizing, and replenishing merchandise; ensure accurate pricing and labeling.

Skills

Leadership

Communication

Customer service

Multitasking

Education

High school diploma

Tools

POS systems

Job description

Description

Overview:: As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

Responsibilities

Team Leadership:

• Supervise and motivate a team of sales associates, providing guidance and support.
• Schedule and assign tasks to team members, ensuring efficient store operations.
• Conduct regular performance evaluations and provide constructive feedback.
• Assist in training new sales associates and fostering a positive work environment.

Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
• Resolve customer complaints or concerns promptly and escal when necessary.
• Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.

Sales and Target Achievement:

• Drive sales by actively engaging with customers and promoting products.
• Meet or exceed individual and team sales targets.
• Monitor sales trends and identify opportunities for improvement.
• Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.

Inventory Management:

• Assist in receiving, organizing, and replenishing merchandise.
• Conduct regular inventory counts and assist in stock management.
• Ensure accurate pricing and labeling of products.

Requirements

• High school diploma or equivalent; additional education or training in retail management is a plus.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.