Store Sales Associate I

The Salvation Army USA Central Territory; Kansas City (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

PTO

403b retirement

Training & development

Employee assistance

Job summary

The Salvation Army – Adult Rehabilitation Centers Command is seeking a Store Sales Associate I for its thrift store. You will deliver excellent customer service, greet donors, and assist with transactions at the register, while operating the POS and balancing cash drawers.

Maintain clean, organized aisles and ensure merchandise is displayed and replenished regularly. Qualifications include a high school diploma (or in progress), retail/cashier experience preferred, and basic computer skills.

Qualifications

• Experience in retail, cashiering, or customer service preferred.
• Basic computer skills and willingness to learn store POS.
• Ability to communicate clearly with donors and customers.

Responsibilities

• Provide excellent customer service and represent The Salvation Army’s mission and values.
• Greet donors and shoppers, assist with transactions at the register.
• Operate the POS system and handle cash accurately.
• Open, close, and balance cash drawers per cash handling policies.
• Keep store clean and organized by restocking and straightening racks.
• Display merchandise properly and replenish regularly.
• Follow policies for donated goods and work with team members.

Skills

Customer service

Cash handling

Communication

Education

High school diploma or currently pursuing

Tools

POS system

Job description

Store Sales Associate I – The Salvation Army Thrift Store

Employer:The Salvation Army – Adult Rehabilitation Centers Command

About The Salvation Army

The Salvation Army is an international movement, part of the universal Christian Church. Our mission is to preach the gospel of Jesus Christ and to meet human needs in His name—without discrimination. When you work in our stores, you’re not just earning a paycheck—you’re helping fund programs that transform lives every day.

Position Overview

We’re looking for friendly, dependable individuals who enjoy helping others and thrive in a fast-paced retail environment. As a Store Sales Associate I, you’ll play a key role in creating a positive shopping experience, supporting donation processing, and maintaining an organized, mission-driven thrift store.

Whether you’re just starting out or looking to build a retail career with purpose, The Salvation Army is a great place to grow.

Key Responsibilities

Store Sales Associate I

Provide excellent customer service and represent The Salvation Army’s mission and values

Greet donors and shoppers warmly and assist with transactions at the register

Operate the Point-of-Sale (POS) system and handle all cash transactions accurately

Open, close, and balance cash drawers per TSA cash handling policies

Maintain a clean and organized store by restocking, straightening racks, and cleaning work areas

Ensure merchandise is displayed properly and replenished regularly

Follow all policies regarding the sale of donated goods

Work collaboratively with team members and store management

Support store productivity benchmarks and contribute to sales goals

Be available for flexible scheduling, including early mornings, evenings, weekends, and some holidays

Qualifications

Store Sales Associate I

High school diploma or currently pursuing one

Retail, customer service, or cashiering experience preferred

Basic computer and cash-handling skills

Strong communication and interpersonal abilities

Must be able to lift/move up to 50 lbs regularly and occasionally team lift up to 100 lbs

Ability to stand for extended periods and work in a store environment that may be dusty or experience temperature changes

Why Work With Us

Meaningful work supporting local rehabilitation and recovery programs

Career advancement opportunities within The Salvation Army ARC network

Training and mentorship from supportive leaders

Mission-driven workplace focused on compassion and community impact

Flexible scheduling and a respectful, inclusive team culture

Additional Information

The Salvation Army is committed to caring for those who care for others. We offer a comprehensive, affordable benefits package designed to support your health, your family, and your future.

Our benefits include:

Medical, Dental, Vision & Hearing Coveragethrough Anthem Blue Cross Blue Shield – multiple plan options with affordable premiums and low copays.

Prescription Coveragewith Express Scripts – mail-order options for convenience and lower costs.

Flexible Spending Accounts (FSA)for healthcare and dependent care expenses.

Employer-Paid Basic Life Insuranceand options to purchase additional voluntary life coverage for you and your dependents.

Short- and Long-Term Disability Insurancethrough Unum, including income-protection buy-up options.

Supplemental Aflac Plans(Accident, Critical Illness, and Hospital Indemnity) to help offset unexpected medical costs.

MetLife Pet Insuranceavailable with preventive care options for your furry family members.

Employee Assistance Program (EAP)offering 24/7 confidential counseling, legal, and financial resources.

Paid Time Off (PTO)andPaid Holidayseach year.

Retirement Savings Plan (403b)with employer match eligibility.

Opportunities forgrowth, training, and career developmentwithin one of the nation’s largest and most trusted nonprofits.

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