Store Sales Associate

Citi Trends, Inc.; Vicksburg (MS); On-site; USD 15,000 - 21,000; Full time

Job summary

Citi Trends, Inc. is seeking a Store Sales Associate to join our team in Mississippi. You will assist customers, process transactions, and help maintain accurate stock and store appearance.

The role emphasizes strong communication, cash handling, and loss-prevention practices, with opportunities to support merchandising and ensure excellent guest experiences. Flexibility for evenings and weekends is expected.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight.
• Assist with price changes and markdowns.
• Balance register according to policy.
• Call out prices during checkout.
• Bag merchandise efficiently at the point of sale.
• Handle cash, checks and cards according to policy.
• Obtain management approval for returns and voids when needed.
• Maintain store housekeeping and upkeep tasks.
• Provide customer service: greet, assist with fittings, ring in customers, thank shoppers, invite return.
• Follow safety procedures.
• Keep a professional appearance with name tag.
• Assist management in merchandising on sales floor according to stock levels.
• Help with tasks requested per policy.
• Explain exchange/refund policies to customers after transactions.
• Support Store Manager in Loss Prevention; report incidents of theft/dishonesty and follow policies.

Skills

Excellent communication

Organizational skills

Mathematical calculations

Customer service mindset

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.