Store Sales Associate

Citi Trends, Inc.; South Bend (IN); On-site; USD 15,000 - 21,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to join our team in South Bend, IN. You will play a key role in delivering friendly customer service, processing transactions, and keeping the sales floor organized and inviting.

Responsibilities include greeting customers, handling cash and card transactions, assisting with merchandising and price changes, and following loss prevention procedures. A neat appearance and ability to work nights and weekends are required.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register according to policy.
• Call out prices for customers during checkout.
• Bag merchandise and handle cash, checks, and cards per policy.
• Explain exchange/refund policies to customers.
• Assist with loss prevention procedures and report incidents of theft.
• Maintain clean, neat appearance and wear name tag.
• Assist management with merchandising and stock and other tasks as needed.

Skills

Customer service

Cash handling

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.