Store Sales Associate

Citi Trends, Inc.; Davenport (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends in Davenport, IA is seeking a Store Sales Associate to join our team and help deliver value-driven fashion to customers. You will handle transactions, assist with price changes, and contribute to a clean, organized sales floor while providing friendly service.

The ideal candidate will have a high school diploma or equivalent and strong communication skills, with the ability to work flexible hours including nights and weekends. Prior retail experience is a plus but not required.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations.

Responsibilities

• Process deposits, returns, and sales transactions efficiently.
• Assist with price changes and markdowns on merchandise.
• Balance cash register according to store policy.
• Call out prices clearly during checkout.
• Bag merchandise and ensure accurate item handling.
• Maintain cash handling accuracy and integrity.
• Explain exchange/refund policies to customers.
• Assist with loss prevention and security procedures.
• Support merchandising on the sales floor according to stock levels.
• Provide friendly customer service and greet shoppers.
• Maintain store cleanliness, safety, and organized fitting rooms.

Skills

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.