Store Sales Associate

storesalesassociate; Rockford (IL); On-site; USD 26,000 - 36,000; Full time

Job summary

Citi Trends is looking for a Store Sales Associate to join our Rockford, IL location. The role involves greeting customers, operating the register, processing payments, and helping maintain merchandise on the sales floor.

Key duties include assisting with price changes, providing friendly service, following loss prevention guidelines, and upholding store policies. A high school diploma and flexible scheduling are required.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic math calculations.

Responsibilities

• Processing freight.
• Assisting with the taking price changes/markdowns.
• Balances cash in register according to company policy.
• Announces prices for customers at the register.
• Bags merchandise efficiently after transactions.
• Handles cash, checks and cards per policy.
• Obtains management approval for returns, voids, and checks.
• Maintains store housekeeping as assigned.
• Provides proper customer service, greets customers, assists fitting room policies, rings customers timely, thanks them, invites return.
• Follows safety procedures.
• Keeps a professional appearance with name tag.
• Assists with merchandising on the sales floor according to stock levels.
• Assists management with tasks per policy.
• Explains exchange/refund policies to customers after transactions.
• Supports Loss Prevention procedures to prevent theft and cash losses.

Skills

Communication skills

Organizational skills

Flexible scheduling

Math calculations

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.