Store Sales Associate

storesalesassociate; Danville (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

Citi Trends in Danville, IL is seeking a dedicated Store Sales Associate to join our team. You will be responsible for processing freight, assisting with markdowns, and providing outstanding customer service while handling cash and maintaining store appearance.

The role requires excellent communication, the ability to work a flexible schedule including nights and weekends, and basic math skills. You will assist management with merchandising and loss prevention to ensure a smooth shopping

Qualifications

• High school diploma or equivalent is required.
• Excellent communication and organizational skills are essential.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic mathematical calculations (addition, subtraction, multiplication, division, percentages).

Responsibilities

• Process freight and stock handling.
• Assist with price changes/markdowns.
• Balance cash register per policy.
• Call out prices during transactions and bag merchandise.
• Handle all cash, checks and cards correctly per policy.
• Obtain management approval for returns, voids and checks.
• Maintain store cleanliness and housekeeping per store standards.
• Provide customer service: greet, assist, and invite return customers.
• Explain exchange/refund policies to customers.
• Assist with loss prevention and report incidents as required.

Skills

Customer service

Cash handling

Merchandising

Communication

Flexibility

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.