Store Sales Associate

storesalesassociate; Worcester (MA); On-site; USD 30,000 - 36,000; Full time

Job summary

Citi Trends in Worcester, MA is seeking a dedicated Store Sales Associate to join our team. You will help with daily merchandising, assist customers, and ring up purchases with accuracy. You must have a high school diploma or equivalent and be able to work a flexible schedule including nights and weekends.

Strong communication and math skills help you succeed. If you enjoy a fast-paced retail environment and want to grow with a national value-priced brand, this position offers opportunities to

Qualifications

• Excellent communication and organizational skills.
• Ability to perform basic math calculations (addition, subtraction, multiplication, division, percentages).
• Flexibility to work nights and weekends.
• Experience in retail or customer-facing roles is a plus.

Responsibilities

• Processing freight and assisting with price changes/markdowns.
• Balances register and handles cash, checks and credit cards per policy.
• Greet customers, assist with fitting room policies, and ring up purchases.
• Explain exchange/refund policies and assist with merchandising on the sales floor.
• Support loss prevention and report incidents as needed.
• Maintain a neat appearance and wear a name tag.

Skills

Customer service

Cash handling

Teamwork

Retail operations

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.