Store Sales Associate

storesalesassociate; Philadelphia (Philadelphia County); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends is seeking a dedicated Store Sales Associate to join our team at one of the nation’s leading value-priced urban apparel retailers. The role focuses on delivering excellent customer service, processing transactions accurately, and supporting merchandising and loss prevention efforts.

Ideal candidates will have a high school diploma, strong communication and organizational skills, and the ability to work flexible hours including nights and weekends. Prior retail experience is a plus.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processing freight.
• Assisting with the taking price changes/markdowns.
• Balances his/her register according to company policy.
• Calls out prices for customer when ringing register transaction.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Maintains housekeeping duties as assigned.
• Provides customer service such as greeting customers and upholding fitting room policies.
• Follows all safety procedures.
• Keeps a professional appearance including wearing a name tag.
• Assists management in merchandising sales floor according to stock levels.
• Assists management with tasks per company policy.
• Explains exchange/refund policies to customers.
• Supports Loss Prevention procedures and reports incidents.

Skills

Communication skills

Organizational skills

Flexible schedule

Math skills

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.