Store Sales Associate

storesalesassociate; Wilmington (DE); On-site; USD 26,000 - 34,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to join our team in a value-priced urban apparel environment. The role focuses on delivering friendly service and accurate transactions while supporting daily store operations.

Responsibilities include cashiering, pricing changes, merchandising, and loss-prevention tasks, with a need for professionalism and a neat appearance. Flexibility for scheduling is required to cover nights and weekends.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic math calculations and percentages.
• Strong customer service and loss prevention awareness.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance the register and handle transactions according to policy.
• Explain exchange/refund policies to customers.
• Assist management with merchandising and floor maintenance.
• Support loss prevention and report incidents as required.
• Provide professional customer service and greet shoppers.

Skills

Communication

Organizational skills

Cash handling

Customer service

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.