Store Sales Associate

storesalesassociate; New York (NY); On-site; USD 19,000 - 22,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate in New York, NY. The role focuses on delivering excellent customer service, processing transactions, and maintaining store standards.

You will assist with pricing changes, merchandising, and loss prevention, while handling cash and credit card transactions in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processing freight.
• Assisting with the taking price changes/markdowns.
• Balances the register according to company policy.
• Calls out prices for customers when ringing transactions.
• Bags merchandise efficiently at checkout.
• Handles all cash, checks and credit cards correctly and by policy.
• Obtains management approval for returns, voids and checks.
• Maintains and cleans the store as assigned.
• Provides proper customer service: greeting customers, fitting room policy, timely ring, thanks and invite to return.
• Follows safety procedures and maintains professional appearance with name tag.
• Assists with merchandising on the sales floor according to stock levels.
• Supports management with tasks per policy.
• Explains exchange/refund policies to customers after transactions.
• Aids Store Manager with Loss Prevention: preventing theft and cash losses and reporting incidents.

Skills

Communication skills

Organizational skills

Flexible schedule

Math calculations

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.