Store Sales Associate

storesalesassociate; Merrillville (IN); On-site; USD 24,000 - 34,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to join our team. You will process transactions, assist with price changes, and help merchandise the floor while maintaining excellent customer service.

You will balance cash, handle returns, and follow loss prevention procedures, all while upholding store policies and a neat appearance. A high school diploma and strong communication skills are required, with flexibility for nights and weekends.

Qualifications

• High school diploma or equivalent
• Excellent communication and organizational skills
• Ability to work a flexible schedule including nights and weekends
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages

Responsibilities

• Process freight and assist with price changes/markdowns
• Balance register according to company policy and handle payments
• Explain exchange/refund policies to customers
• Provide customer service including greeting customers and assisting with fitting rooms
• Assist management with merchandising and stock levels
• Follow safety procedures and maintain a neat appearance
• Support loss prevention and report theft or incidents
• Maintain store housekeeping and complete tasks as assigned by management

Skills

Customer service

Cash handling

Retail math

Merchandising

Communication

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.