Store Sales Associate

storesalesassociate; Champaign (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends in Champaign, IL is seeking a Store Sales Associate to join our value-priced urban apparel team. The role focuses on friendly customer service, accurate cash handling, and maintaining an inviting sales floor.

You will assist with price changes, markdowns, and store merchandising while upholding company policies and safety standards. Ideal candidates have a high school diploma, strong communication and organizational skills, and the ability to work flexible hours including nights and

Qualifications

• Proven communication and organizational abilities required.
• Strong math basics for transactions and discounts.
• Ability to work in a fast-paced retail environment.
• Customer service aptitude and professional appearance expected.

Responsibilities

• Process freight and merchandise as needed.
• Assist with price changes and markdowns.
• Balance register according to policy.
• Call out prices during transactions and bag merchandise efficiently.
• Handle cash, checks, and cards per policy.
• Obtain management approval for returns and voids as required.
• Maintain store cleanliness and housekeeping.
• Provide friendly customer service and greet customers.
• Explain exchange/refund policies to customers.
• Support loss prevention by reporting incidents and following procedures.
• Assist management with stocking and merchandising on the sales floor.

Skills

Excellent communication

Organizational skills

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.