Store Sales Associate

storesalesassociate; Baltimore (MD); On-site; USD 28,000 - 34,000; Full time

Job summary

Citi Trends is actively seeking a Store Sales Associate to join our team. The role focuses on delivering excellent customer service, processing sales, and maintaining store operations at a value-priced urban apparel retailer.

Excellent communication and flexible scheduling are important as shifts may include nights and weekends. Responsibilities include assisting with price changes, merchandising, loss prevention, and ensuring accurate cash handling.

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform mathematical calculations (addition, subtraction, multiplication, division, and percentages).

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance the register and handle payments per policy.
• Provide courteous customer service and greet shoppers.
• Explain exchange/refund policies at checkout.
• Assist management with merchandising and stock levels.
• Support loss prevention efforts and report incidents of theft.
• Maintain store cleanliness and follow fitting room policies.
• Wear a name tag and maintain a professional appearance.

Skills

Excellent communication

Organizational skills

Flexibility (nights/weekends)

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.