Store Sales Associate

storesalesassociate; Hampton (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends is seeking a dedicated Store Sales Associate to join our team. The role involves processing transactions, assisting with price changes, and helping maintain an organized sales floor.

You will greet customers, explain exchange/refund policies, and ensure accurate cash handling while upholding company policies. A professional appearance and strong communication are essential.

Qualifications

• Excellent communication and organizational skills required.
• Ability to work a flexible schedule including nights and weekends.
• Basic math skills for transactions and discounts.

Responsibilities

• Process transactions and handle cash, checks, and cards according to policy.
• Assist with price changes, markdowns, and merchandising on the sales floor.
• Provide proper customer service, greet customers, and invite return visits.
• Maintain clean and organized fitting rooms and sales floor.
• Explain exchange/refund policies to customers after purchases.
• Support loss prevention and report theft or irregularities as required.
• Follow safety procedures and wear a name tag as part of appearance.

Skills

Customer service

Cash handling

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.