Store Sales Associate

storesalesassociate; Youngstown (OH); On-site; USD 23,000 - 29,000; Full time

Job summary

Citi Trends in Youngstown, OH is seeking a Store Sales Associate to support customers, process transactions, and help maintain a clean, organized sales floor. You will handle freight, pricing changes, and daily duties with a focus on accuracy and courtesy.

You will also assist with returns, exchanges, and loss-prevention tasks, while following store policies and delivering a positive shopping experience for guests.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight.
• Assist with price changes/markdowns.
• Balance cash register per policy.
• Call out prices during checkout.
• Bag merchandise efficiently.
• Handle cash, checks and cards per policy.
• Seek management approval for returns/voids/checks.
• Maintain store cleanliness and housekeeping.
• Provide excellent customer service and greet customers.
• Follow safety procedures.
• Wear a name tag and maintain a professional appearance.
• Assist with merchandising on the sales floor.
• Explain exchange/refund policies to customers.
• Assist with loss prevention reporting and procedures.

Skills

Communication

Organization

Flexible schedule

Education

High School Diploma

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.