Store Sales Associate

storesalesassociate; Bear (DE); On-site; USD 1,515,000 - 1,929,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate in Bear, Delaware to support daily store operations and deliver exceptional customer service. You will handle cash and card transactions, assist with price changes, and help maintain store presentation and safety standards.

The role requires good communication, basic math skills, and flexibility to work evenings and weekends in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance cash register according to policy and handle all cash/credit card transactions.
• Explain exchange/refund policies to customers after purchases.
• Assist with merchandising on the sales floor and maintain house-keeping duties.
• Support Loss Prevention procedures and report suspicious activity.

Skills

Customer service

Communication

Cash handling

Retail operations

Education

High school diploma

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.