Store Production Team Lead

Priority Dispatch Corp.; Effingham (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Store Production Team Lead to oversee daily operations in a retail environment. This role is ideal for experienced retail associates looking to advance their careers. You will ensure the quality of donations, manage staff performance, and promote the organization's mission and values. With responsibilities ranging from training and coaching staff to managing store operations, you will play a key role in achieving store goals. Join a team that values diversity and inclusion while providing essential services to the community.

Qualifications

• Requires high school diploma or equivalent and one year of retail experience.
• Ability to interact respectfully with people with disabilities.

Responsibilities

• Support Store Management in evaluating product quality and assist retail associates.
• Train, coach, and provide feedback to staff on back-room operations.
• Act as manager on duty when needed, overseeing store operations.

Skills

Retail Experience

Communication Skills

Leadership

Time Management

Adaptability

Education

High School Diploma or GED

Tools

Cash Registers

Forklifts

Microsoft Office

Google Suite

Job description

Job Details

Level: Entry

Job Location: Effingham Store - Effingham, IL

Position Type: Full Time

Education Level: High School or GED

Salary Range: $15.50 - $15.50 Hourly

Travel Percentage: None

Job Shift: Any

Job Category: Entry Level

Description

Our Mission: Providing people with the skills and resources to become self-sufficient through the power of work.

Our Diversity Statement: LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation, and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplace represent an essential part of our culture.

Job Title: Store Production Team Lead

Department: Retail operations

Reports To: Store Manager

Classification: Non-Exempt

EEO-1 Category: Laborers and Helpers

Safety Sensitive: No

Supervises: N/A

Job Summary

The Store Team Leads serve as senior-level Retail Associates responsible for the day-to-day activities on the production side of operations, including donation door and donated goods processing. They ensure the quality and quantity of donations sent to the sales floor, meet store goals during their shift, and actively participate in donation collection and production duties. This role is suited for experienced retail associates who lead by example and seek growth within the organization. Key skills include donor focus, donation process management, ability to work independently, and understanding of business demands.

Essential Job Duties

In addition to retail associate duties, the Store Production Team Lead will:

1. Support the Store Management in evaluating product quality and assist retail associates in meeting goals.
2. Promote the organization’s mission, vision, values, and diversity.
3. Train, coach, and provide feedback to staff on back-room operations.
4. Assist in recruiting, onboarding, training, and managing staff performance and behavioral issues.
5. Demonstrate leadership and serve as a positive role model.
6. Manage time effectively and monitor staff hours for accuracy.
7. Assist the General Manager in maximizing financial performance and achieving results.
8. Act as manager on duty when needed, overseeing store operations including donations, processing, pricing, stocking, and register transactions.
9. May open and/or close the store.
10. Perform other assigned tasks.

Competencies

Adaptability, Managing Conflict, Stress Tolerance, Communication, Tenacity, Urgency, Coaching, Delegating, Building Trust

Qualifications

Education, Experience, and Expectations

Requires high school diploma or equivalent and one year of retail experience. Ability to interact respectfully with people with disabilities, demonstrating professionalism and following policies.

Knowledge, Skills, And Abilities

CPR/First Aid certification or ability to obtain within six months; proficiency with Google or Microsoft Office; ability to maintain confidentiality; effective communication skills; commitment to diversity and inclusion; reliable attendance; alignment with LLGI values.

Physical Requirements

Ability to lift/move up to 50 lbs, push/pull 100 lbs, stand for long periods, and perform tasks requiring bending, reaching, and visual acuity. Ability to identify odors for donation evaluation.

Environmental Conditions

Work in a warehouse environment with exposure to heat, cold, allergens, and dust.

Tools and Equipment

Includes cash registers, carts, shelving, safety equipment, forklifts, and other retail tools.

Regular Contacts

LLGI staff, volunteers, community members, vendors, public, donors, and service participants.

We offer various employee benefits. For more details, visit http://llgi.org/careers/. LLGI is a drug-free workplace and an equal opportunity employer. Positions are subject to pre-employment drug screening and background checks.

Apply today. Our Goodwill team is waiting for YOU!