Store plus Office Manager – Dutch Harbor - Accounting

Mackay Communications, Inc.; Dutch Harbor (AK); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus plan

Possible housing

Paid time off

Medical/dental/vision/life/disability

401K with match

Company paid pension plan

Job summary

Mackay Marine in Dutch Harbor, AK is seeking an experienced Store/Office Manager to oversee daily depot operations, inventory control, purchasing, and front‑line customer support. You will manage documentation, orders, and staff in a small team environment while aligning with Service Supervisor and regional objectives.

The role requires strong organizational and communication skills, a bachelor's degree or equivalent experience, and willingness to work flexible hours including evenings or

Qualifications

• Bachelor’s degree in business administration, accounting, or related field preferred or equivalent work experience.
• 3+ years of inventory control and/or stockroom experience preferred.
• 3+ sales experience.
• 3+ years in same/similar role.
• Must possess a desire to be part of a small team and interest in working with everyone in the local fishing community and in the organization.
• Excellent verbal and written communication, organizational, and interpersonal skills.
• Must have a car and valid driver’s license.

Responsibilities

• Always follow Mackay’s policies and procedures.
• Respond quickly and promptly to requests by Corporate Accounting, HR, IT, IS, and Corporate Executives.
• Overall responsibility for the daily operation and administration of the Dutch Harbor depot.
• Maintain administrative control of service documentation, customer information, purchase orders, work-order support, and other depot records.
• Supervise and support personnel and ensure assigned responsibilities, documentation, and deadlines are completed.
• Maintain oversight of inventory accuracy, shipping & receiving, cycle counts, consigned inventory, and inventory-control processes.
• Coordinate purchasing and parts requirements with ERP usage history and create order requests using regional purchasing resources.
• Monitor active open administrative and operational items and ensure they are followed through to completion.
• Coordinate depot facility, fleet vehicle, customer, logistics, and general operational needs.
• Support customer communication and local sales/service activity as needed.
• Work closely with the Service Supervisor while maintaining separate responsibility for the overall office/store operation.
• Provide local management presence and serve as the primary onsite point of escalation for general depot matters.
• Support Corporate objectives, Regional Manager initiatives, reporting, and operational standards.

Skills

Inventory control

Sales experience

Office management

Driver's license

Education

Bachelor’s degree in business administration, accounting, or related field

Job description

Store plus Office Manager – Dutch Harbor

Mackay Marine is a global marine electronics service company with more than 500 employees spread across 60 service depots in 22 countries including the Americas, Europe, Africa, and Asia. Mackay offers competitive salaries, overtime, bonus plan, possible housing, paid time off, affordable medical/dental/vision/life/disability insurance, 401K with match, and company paid pension plan.

Mackay is currently seeking an experienced Store/Office Manager with the skills and qualifications listed below for our 6-person shop in Dutch Harbor, AK. Two salary options, with housing or without.

The Store / Office Manager has overall responsibility for the daily operation and administration of Mackay’s Dutch Harbor depot, with a focus on administrative control, inventory and purchasing, personnel oversight, and customer support.

The goal of the Store / Office Manager is to enhance Mackay’s reputation and profitability by keeping depot records accurate and complete, maintaining inventory at a controlled cost, and providing responsive, knowledgeable service to every customer. The Store / Office Manager provides the local management presence at the depot, works closely with the Service Supervisor while maintaining separate responsibility for the overall office/store operation, and supports Company objectives, Regional Manager initiatives, company and dept policies, and operational standards.

Responsibilities Include But Are Not Limited To

• Always follow Mackay’s policies and procedures.
• Respond quickly and promptly to requests made by Corporate Accounting, HR, IT, IS, and Corporate Executives.
• Overall responsibility for the daily operation and administration of the Dutch Harbor depot.
• Maintain administrative control of service documentation, customer information, purchase orders, work-order support, and other depot records.
• Supervise and support personnel and ensure assigned responsibilities, documentation, and deadlines are completed.
• Maintain oversight of inventory accuracy, shipping & receiving, cycle counts, consigned inventory, and inventory-control processes.
• Coordinate purchasing and parts requirements with ERP usage history and create order requests using regional purchasing resources.
• Monitor active open administrative and operational items and ensure they are followed through to completion.
• Coordinate depot facility, fleet vehicle, customer, logistics, and general operational needs.
• Support customer communication and local sales/service activity as needed.
• Work closely with the Service Supervisor while maintaining separate responsibility for the overall office/store operation.
• Provide local management presence and serve as the primary onsite point of escalation for general depot matters.
• Support Corporate objectives, Regional Manager initiatives, reporting, and operational standards.

Working Conditions

• Retail store and office environment.
• Ability to stand for extended periods and to lift and move merchandise and shipments.
• Occasional local travel to vendors and customers as needed.
• Ability to work evenings and weekends as necessitated by workload.

Required Qualifications

• Bachelor’s degree in business administration, accounting, or a related field preferred or equivalent work experience.
• 3 + years of inventory control and/or stockroom experience preferred.
• 3+ Sales experience.
• 3+ years in same/similar role.
• Must possess a desire to be part of a small team and interest in working with everyone in the local fishing community and in the organization.
• Excellent verbal and written communication, organizational, and interpersonal skills.
• Must have a car and valid driver’s license.

Candidates must be legally authorized to work in the U.S. and pass a thorough background check.